Privacy Policy | Pilotium Education

At Pilotium Education, we are committed to protecting the privacy and confidentiality of personal information. This Privacy Policy outlines how we handle and protect the personal data we collect from our students and users.

1.Types of Information Collected
We collect personal information about our students and users, including but not limited to:

Name
Contact details(telephone number,email address)
Delivery address
Passport information
Allergies and dietary restrictions
Medication history

2.Purpose of Collection

This information is collected for the following purposes:

To provide educational services and support
To ensure student health and safety
To comply with legal requirements
To facilitate communication and logistical arrangements
To provide, maintain, and improve our products and services, including debugging and repairing errors in our services
To personalize your experience with us
To send you technical notices, security alerts, support messages,and other transactional or relationship messages
To communicate with you about products, services, and events offered by Pilotium and others, and to provide news and information that we think will interest you(see the"Your Choices"section below for information about how to opt out of these communications at any time)
To contact you to provide information on becoming a Pilotium Program Leader if you fill out a request form to lead a Pilotium program
To provide and administer our scholarship programs
To monitor and analyze trends,usage,and activities in connection with our products and services
To personalize the advertisements you see on third-party platforms and websites(for more information and to opt out,see the"Targeted Advertising and Analytics"section below)
To facilitate contests,sweepstakes,and promotions and process and deliver entries and rewards
To detect,investigate,and help prevent security incidents and other malicious,deceptive,fraudulent,or illegal activity and help protect the rights and property of Pilotium and others
To comply with our legal and financial obligations
To carry out internal operations that are reasonable in the context of your relationship with us
To create de-identified, anonymized, or aggregated information
To carry out any other purpose described to you at the time the information was collected

3.Legal Basis for Processing

Our legal basis for processing this information includes:

Consent: Where explicit consent has been provided by the data subject or their legal guardian.
Contractual Necessity: Where the processing is necessary for the performance of a contract to which the data subject is a party.
Legitimate Interests: Where the processing is necessary for the legitimate interests pursued by us, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject.

4.Data Protection Principles

We adhere to the following data protection principles as outlined in the UK GDPR and Data Protection Act 2018:

Lawfulness, Fairness,and Transparency: We process personal data lawfully, fairly,and in a transparent manner.
Purpose Limitation: We collect personal data for specified, explicit, and legitimate purposes and do not process it further in a manner incompatible with those purposes.
Data Minimization: We collect only the data that is adequate, relevant, and limited to what is necessary for the specified purposes.
Accuracy: We ensure that personal data is accurate and, where necessary, kept up to date.
Storage Limitation: We retain personal data for no longer than is necessary for the purposes for which it is processed.
Integrity and Confidentiality: We process personal data in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing, accidental loss, destruction, or damage.

5.Data Subject Rights

You have the following rights under the UK GDPR:

Right to be Informed:You have the right to be informed about the collection and use of your personal data.
Right of Access:You have the right to access your personal data and supplementary information.
Right to Rectification:You have the right to have inaccurate personal data rectified.
Right to Erasure:You have the right to request the deletion or removal of your personal data where there is no compelling reason for its continued processing.
Right to Restrict Processing:You have the right to‘block’or suppress processing of your personal data.
Right to Data Portability:You have the right to obtain and reuse your personal data for your own purposes across different services.
Right to Object:You have the right to object to processing based on legitimate interests or direct marketing.

6.Data Sharing and Disclosure
We may share your personal data with third parties in the following circumstances:

With vendors,service providers,contractors,and consultants that need this information to provide services to us,such as companies that assist us with web hosting,travel planning,payment processing,fraud prevention,customer service,sweepstakes and survey management,business analytics,and marketing and advertising.Please note that third-party vendors,such as hotels,airlines,and other travel partners,may have access to and collect your personal information to perform their own functions and deliver their own services.We do not control these additional practices of third-party vendors–please refer to the third parties'own privacy notices for information about how they treat your personal information.
By enrolling in our programs,through any platform,you are authorizing us to disclose to our suppliers the information required to complete the program requested and fulfill related requirements such as insurance and medical coverage.We do not control the privacy practices of suppliers.
If you provide a product review or otherwise post content on our Services, others will be able to see this information.
We disclose personal information if we believe that disclosure is in accordance with,or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
We disclose personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law,or if we believe it is necessary to protect the rights, property, and safety of Pilotium, our users, the public, or others.
If you are referred to our Platforms from another Platform,an advertising site,a blog,a social media site,etc.,we may collect information about you from the referring Platform or site.Also,we may share some information about you with the referring Platform or site.We do not control the privacy practices of referring websites.We encourage you to review the privacy policies of any referring Platform.
We disclose personal information to our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
We disclose personal information in connection with, or during negotiations of certain corporate transactions, including the merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Personal information is disclosed between and among Pilotium and our parents, affiliates, subsidiaries, and other companies under common control and ownership.
We disclose personal information when we have your consent or you direct us to do so. For example, if you decide to participate in certain interactive areas or features of our Services, such as posting content related to your travel or posting reviews, you consent to the disclosure of this information to other users of our Services.
We may jointly offer products or services with business partners. In such instances, the identity of the business partner will appear at the time the product or service you have requested is presented, either alone or with our name. Use of these products and services are completely optional, and if you choose to access these optional services, we may share your personal information with such partners; however, telephone numbers and SMS opt-in consent are not shared. Pilotium does not control the privacy practices of such business partners, and this Privacy Policy does not apply to the processing of your information by such partners.
We also disclose aggregated or de-identified information that cannot reasonably be used to identify you. Pilotium processes, maintains, and uses this information only in a de-identified fashion and will not attempt to re-identify such information, except as permitted by law.

7.Data Retention
We will retain student information for 3 years after graduation, in accordance with relevant legal requirements. During this period, the information will be securely stored and used only for the purposes outlined above.

8.Security Measures
We have implemented appropriate technical and organizational measures to ensure the security of your personal data, including:

Encryption of sensitive data
Access controls to restrict data access to authorized personnel only
Regular security audits and assessments
Employee training on data protection principles and practices

9.Contact Information

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: operation@pilotium.org
Phone: 852 4619 0880
Address: Unit 1021, Beverley Commercial Centre, 87-105 Chatham Road South, HongKong

10.Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be communicated to you promptly.

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